Customers may return non-coffee merchandise for an exchange or full refund (minus the cost of shipping & handling) within 30 days of the ship date. Products should be unused and in original packaging. It is the customer’s responsibility to cover the cost of the return shipment. Once the product has been received by A State of Bean Coffee and approved for exchange/refund, you will receive an e-mail notifying you.

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Coffee items are not eligible for exchange or return, due to food safety standards. We do want you to fully enjoy your A State of Bean Coffee experience, so please reach out if you have any questions or concerns about the coffee or tea you receive.